Who We Are
Our website address is: https://mesoskinline.com.au.
Mesoskinline Australia & New Zealand is the exclusive distributor of Mesoskinline products in this region.
We respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information such as:
- Name, clinic name, and business details (including ABN/NZBN)
- Email address, phone number, and location
- Professional credentials (e.g. nurse registration, qualifications)
- Website, social media, and marketing preferences
- Information provided through contact, stockist, or account-application forms
We may also collect non-identifying data such as browser type, IP address, and general site usage for analytics and spam prevention.
How We Use Your Information
We use your information to:
- Process wholesale or stockist applications
- Manage professional accounts and provide customer support
- Send order, training, and event communications
- Provide updates about products, protocols, and regulatory information
- Improve website experience and service delivery
We do not sell, rent, or trade your personal information.
Cookies & Analytics
Our website uses functional cookies and analytics tools (such as Google Analytics and Meta Pixel) to improve user experience and measure performance.
You can disable cookies via your browser settings; however, some website features may not function correctly without them.
Media & Embedded Content
If you upload images or files, please ensure they do not include embedded location data (EXIF GPS).
Pages on this site may include embedded content (e.g. videos, images, or articles) from third-party websites.
Embedded content behaves in the same way as if you had visited those websites directly and may collect data in accordance with their own privacy policies.
Data Storage & Security
All data is stored securely on password-protected servers and is accessible only to authorised personnel.
We implement appropriate technical and organisational safeguards to prevent unauthorised access, misuse, or disclosure.
Who We Share Your Data With
We may share your information with:
- Service providers (e.g. web hosting, CRM, email automation) who assist us in operating our business
- Regulatory or legal authorities, where required by law
All third-party providers are required to comply with equivalent privacy and data protection standards.
Your Rights
You may request access to, correction, or deletion of your personal information at any time by contacting:
📧 info@mesoskinline.com.au
We will respond within a reasonable timeframe in accordance with the Australian Privacy Principles.
International Data Transfers
As part of an international brand, some data may be processed by our parent company in Denmark (Mesotech ApS).
Any such transfer is conducted under appropriate safeguards consistent with EU GDPR and Australian privacy law.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws.
The latest version will always be available on this website.
Last updated: 23.10.2025
